Product Build | UX | QA | Application Modernization

US Property Rental Provider

Download PDF

Summary:

Our client engaged gravity9 in providing a vast modernization of internal and customer-facing digital systems, with the intent of becoming a truly digital-first operator in the American property rental sector. Part of that program created “4Services”, which overhauled a previously troubled disparate set of systems and processes used to book and manage the maintenance of rental properties

Tech Stack:

Cloud: Azure, Azure Kubernetes Service
Database: Azure SQL, CosmosDB, Blob Storage
Backend: NET, Microsoft CRM, Geotab, Box, Micro-services, Azure Service Bus, Event Hub, SignalR, Google Maps (integration)
Frontend: React, Micro-frontends, Design System, Progressive Web Application

The existing systems suffered a lack of standardization, synching issues, and a high time and resource requirement which frustrated users and customers. gravity9 developed a standardized process and 6 distinct products to support technician workflow which are utilized across the United States. The solutions were built around .NET, React, SQL Server and Cosmo DB.

gravity9 also provided manual testing of the products and collaborated with the client’s incumbent providers of automated testing. The resulting suite has delivered significant benefits (ease of use, lower resource overheads, a streamlined user-friendly experience) to internal users, external customers and maintenance technicians engaged by the client to conduct property maintenance.

RELATED INSIGHTS

Blog, Modernisation, Strategy

(Re)inventing the Home Shaped Wheel

Following our chat with Philip Irby, Chief Technology Officer of AMH, we present some of our learnings and insights.

Find out more

Blog, Engineering, Modernisation

Using Microsoft Azure to Deliver Customer Results

At gravity9 we have been leveraging Microsoft technology for some time and are delighted to say we are now a Microsoft Gold Certified Partner. Read how we have used Microsoft Azure across a US based Real Estate client.

Find out more

Blog, Modernisation, Strategy

360 Solutions - when to build and when to buy

With so many off the shelf products, how do you decide when to create a custom 360 solution rather than buy one? Noel Ady, gravity9 Founding Partner & Lead Consultant discusses the challenges and possible solutions.

Find out more

These products combine to provide a complete digital workflow for client technicians to receive, triage, and manage the resolution of customer property issues.

Let's Connect

To find out more about this project, our experience within the property rental and homebuild sector or to explore the possibilities of application modernization for your organization. Reach out to us to learn more about how we can help you navigate legacy systems and embrace modern technologies.

Contact Us

"*" indicates required fields