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Data Discovery and Analysis

Major Retail Operator

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Summary:

A leading retail operator has problems with the complexities of customer data across multiple systems leading to ineffective customer service. gravity9 was selected as a leading MongoDB implementation partner to execute our Enterprise Discovery Program to interpret the client’s data systems, present useful findings to them, and suggest opportunities for architectural modernization for future growth.

 

Tech Stack:

  •  Oracle DB and relational database
    schemas
  •  Raw database exports (of sanitized
    customer data)
  • Tibco EMS
  • ETL (Extract, Transform & Load)
    Processes
  •  HTTPS and data transfer technology

Despite the volume and complexity of customer data, gravity9 successfully delivered over 25 deliverables within the project’s 12-week time frame, ranging from data lineage, accuracy assessment, and scoring of quality metrics. This allowed the client to understand their customer data fully and paved the way for modern innovation, including designs for an Operational Data Layer, enabling better marketing, decision-making, and scope for future modernization projects.

gravity9 delivered the interpretation of over 10 million customer data records containing hundreds of data attributes, a critical assessment of over 10 Enterprise Systems of Record supporting a $20bn+ organization, and the construction of 25 data-oriented deliverables to explain and measure data quality.

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gravity9 delivered the interpretation of over 10 million customer data records containing hundreds of data attributes

Major Retail Operator

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