Global Device Management Provider

A leading global technology organization specialising in connected devices approached gravity9 to help address critical scalability and infrastructure challenges. As a key player in the device management space, the company operated a sophisticated platform supporting high volumes of data traffic from users and devices across a distributed global network.

With ambitious growth plans, they aimed to double or triple their platform load to accommodate millions more devices. However, they recognised that their current architecture, particularly around database writes and data ingestion, was reaching its performance ceiling.

To sustain their growth trajectory without incurring excessive infrastructure costs, they sought a partner with deep technical knowledge in scalable architectures and hands-on experience with MongoDB. gravity9 were engaged to architect, optimise, and guide the transformation needed to meet this scale, without compromising performance or operational continuity.